Client Manager, Histopathology

• Interact with sponsors to qualify bids and scopes of work.
• Demonstrate a mastery in evaluating and determining complex immunohistochemistry study requirements of clinical studies for clients by providing a high level of consultative support to proactively identify and execute the best solutions with the goal of exceeding customer expectations but keeping in mind internal capabilities.
• Develop and/or review proposals or Statement of Services for accuracy as necessary.
• Prepare sale price estimates for protocols, bid requests, study revisions and additions using site's suggested selling price.
• Creatively identify ways to secure opportunities which leverage other business lines, in conjunction with business development, scientific staff, finance, management and others.
• Proactively partners with the business development and operational team to gain overall customer satisfaction and proactively identifies future business development opportunities.
• Follow up with clients to ensure that proposals are complete and answer their needs as appropriate.
• Assist management in monitoring sale pricing practices to determine accuracy and relevance to study type, service and operation processes.
• Assist management in making recommendations on desirable proposals based on established financial and operational criteria, as required.
• Ensure all required legal documents are in place.
• Coordinate and facilitate proposal and/or Statement of Services processes to ensure smooth and timely business process flow by working with the business development, marketing, scientific and finance staff.
• Interact with scheduling or project management groups to identify the dates for study or service initiation and assist with scheduling needs as required.
• Assist with updating and maintaining applicable databases.
• Assist with client visits, including giving scientific presentations.

• Minimum a Bachelor’s degree in Life Science, Biology or related  field - required.  Post-graduate degree (M.Sc., Ph.D.) is preferred.

• 3-5 years in client services or related experience required.
• Experience in contract research and/or pharmaceutical setting preferred.
• Technical expertise and understanding of histopathology assay development and interpretation processes in the pharmaceutical, biotech, contract research, diagnostic, or life science industry.
• Business acumen and experience with customer interactions and communication focused on understanding their needs and translating this into assay development requirements.
• Strong character and integrity; a consensus builder and innovator who thrives in a collegial atmosphere with a results-driven team
• Team player, stress-resistant, with strong communication and organizational skills, and a continuous improvement mindset.

• Onsite position in Wilrijk, Antwerp with future potential for hybrid work

• A dynamic and rapidly changing global environment allowing personal growth
• Training and personal development in a variety of (technical or people related) areas
• True career opportunities as the company grows fast
• A healthy work life balance with on-site and remote working
• A company that is fit for the future
• A competitive salary and benefits
• A great team you can work with

The information collected to review your application will be processed by the human resources services of CellCarta Biosciences Inc. and its affiliates (collectively, “CellCarta”). The legal basis for this processing is the legitimate interest of CellCarta to evaluate the suitability of candidates for the roles available at CellCarta.

CellCarta will only process that information which is necessary to evaluate your application. This information includes identifying information such as your name, address, email address and phone number, as well as information about your education and professional experience, including previous positions and your CV. Such information is required for us to complete your applicant file, assess your suitability for the role and comply with applicable laws. CellCarta may obtain personal information from other sources, such as during reference, background, or employment checks, with your permission, and from third party sources such as recruitment and assessment sites or professional social media sites, in each case only if such information is relevant to reviewing your application. Your personal information will be retained only for so long as reasonably necessary and in accordance with applicable laws. This information will be processed confidentially and only accessed by those who have a need for the recruitment process. Please note that the information comprising your applicant file may be processed in a country that is not where you are located (for example, you might be in the European Economic Area or Québec, Canada, whereas your applicant file may be reviewed by CellCarta in the United States). If you are offered and accept employment with CellCarta Biosciences Inc. or one of its affiliates, the information collected will become part of your employment record. If you do not want us to retain your information, or want us to update it, please contact [email protected].